Top SaaS Tools for Online Business
Yes, dear reader, software-as-a-service (SaaS) means you don’t need to install software on your computer and still get every possible tool that makes your online …
Yes, dear reader, software-as-a-service (SaaS) means you don’t need to install software on your computer and still get every possible tool that makes your online …
Chatbots started gaining acceptance among businesses after Facebook launched APIs for its Messenger platform. Thanks to artificial intelligence and automation, website chat widgets are no …
5 Chatbot-Driven Campaigns You Can Try This Year Read More »
90% of consumers expect an “immediate” response when they approach a brand with a customer service query on an online platform like a website or …
Going Beyond Customer Service: How Chatbots Enable Your Entire Online Business Presence Read More »
With the ever-rising expectations of new and loyal customers, the pressure to continually improve your customer service can be overwhelming. However, if you plan ahead, …
5 Top Practices for A Present-Day Customer Service in 2021 Read More »
We’re approaching (or have eclipsed, depending on where you live) a year of remote working, and in most cases, working from home. There’ve been a …
The economic impact of COVID-19 has been a trending topic in both social and political discussions in the past few weeks and is bound to …
Many businesses nowadays use chatbots for their customer service. However, some remain skeptical of its effectiveness. For one, they believe that using chatbots for business …
7 Ways To Implement Chatbots to Your Business Safely Read More »
You’re running a company, you might think that your most critical goal is to get new customers—don’t get us wrong, that’s the key. However, another …
Lead Capture is not difficult today. I agree that around 61% of the marketers feel lead capturing is challenging. Does the statement sound familiar to …
It is all about interaction. Or at least, that’s what you’d think when social media comes to mind. Sometimes, though, things end up taking a …
Put the Social Back in Social Media [3 Tips to Properly Connect Online] Read More »