{"id":5814,"date":"2023-01-17T12:58:16","date_gmt":"2023-01-17T12:58:16","guid":{"rendered":"https:\/\/botsify.com\/blog\/?p=5814"},"modified":"2023-06-13T13:28:27","modified_gmt":"2023-06-13T13:28:27","slug":"why-you-should-use-an-instagram-chatbot","status":"publish","type":"post","link":"https:\/\/botsify.com\/blog\/why-you-should-use-an-instagram-chatbot\/","title":{"rendered":"Why You Should Use an Instagram Chatbot ?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Automated messaging technologies, or chatbots, are more helpful than ever on social media as customer-business dialogues move online. In this article, we&#8217;ll discuss what an <\/span><a href=_-88.html><span style=\"font-weight: 400;\">Instagram chatbot<\/span><\/a><span style=\"font-weight: 400;\"> is and its benefits.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_55 counter-hierarchy ez-toc-counter ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor: pointer\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=_-3.html#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-665059a49abcd\" ><span class=\"\"><span style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #fee22e;color:#fee22e\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #fee22e;color:#fee22e\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input aria-label=\"Toggle\" aria-label=\"item-665059a49abcd\"  type=\"checkbox\" id=\"item-665059a49abcd\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=index-918.html#What_can_chatbots_do_on_Instagram\" title=\"What can chatbots do on Instagram?\">What can chatbots do on Instagram?<\/a><ul class='ez-toc-list-level-6'><li class='ez-toc-heading-level-6'><ul class='ez-toc-list-level-6'><li class='ez-toc-heading-level-6'><ul class='ez-toc-list-level-6'><li class='ez-toc-heading-level-6'><a class=\"ez-toc-link ez-toc-heading-2\" href=index-918.html#Reasons_to_Use_an_Instagram_Chatbot\" title=\"Reasons to Use an Instagram Chatbot\u00a0\">Reasons to Use an Instagram Chatbot\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-6'><a class=\"ez-toc-link ez-toc-heading-3\" href=index-918.html#Features_of_chatbots_in_Instagram_Direct\" title=\"Features of chatbots in Instagram Direct\">Features of chatbots in Instagram Direct<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-6'><a class=\"ez-toc-link ez-toc-heading-4\" href=index-918.html#The_Bottom_Line\" title=\"The Bottom Line\">The Bottom Line<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"What_can_chatbots_do_on_Instagram\"><\/span><b>What can chatbots do on Instagram?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Two features that Instagram provides are automatic replies to direct messages and reactions to any actions with your account. For example, commenting on a post or tagging your account in stories.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thanks to this, you can:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">almost instantly answer typical questions that come in direct;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">respond to comments on your posts according to the templates you have prepared;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">engage in dialogue and build a sales funnel, stimulating direct calls, for example, by offering some kind of bonus or lead magnet;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">stimulate profile activity by encouraging comments on your posts or reactions to stories;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">stimulate the viral effect by offering something of value for tagging your profile in other users&#8217; stories;<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">All this will happen in an automated mode without personal participation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It also reduces the risks associated with the human factor, when the client forgets something, did not have time, or did not respond quickly.<\/span><\/p>\n<h6><span class=\"ez-toc-section\" id=\"Reasons_to_Use_an_Instagram_Chatbot\"><\/span><b>Reasons to Use an Instagram Chatbot\u00a0<\/b><span class=\"ez-toc-section-end\"><\/span><\/h6>\n<p><span style=\"font-weight: 400;\">Instagram stores are popular with customers. Instagram users love to shop, making it a crucial tool for any firm to leverage for commerce. Additionally, Instagram stories, posts, and advertisements can draw potential clients into direct conversation. An <\/span><span style=\"font-weight: 400;\">Instagram dm bot <\/span><span style=\"font-weight: 400;\">can also assist in converting interest into a purchase.<\/span><\/p>\n<p><strong>1. Instagram dm automation is changing social media<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Instagram, which began as a platform for sharing photos, has changed significantly over time. It began as a platform for creatives, quickly developed into a social media community, and eventually became a center for brands to raise their profile on social media. With the introduction of the Instagram Messenger API, the platform is once again undergoing change by enabling businesses to build conversational capabilities and have one-on-one conversations with their customers at scale via chatbots. It won&#8217;t come as a surprise if other social media platforms like Twitter or Snapchat implement this capability. Our next point discusses the rationale behind it.<\/span><\/p>\n<p><strong>2. Consumers want to converse with businesses in the same way they converse with friends.<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">The emergence of OTT services like WhatsApp, Telegram, and Viber has altered how customers communicate. They now prefer to converse, and they anticipate the same things from their brands. 80% of global adults concur that messaging is a quick and simple way to get in touch with a company. If you can do it at scale using chatbots, why not make it available to your customers?<\/span><\/p>\n<p><strong>3. Automating Instagram chatbots can help firms save millions.<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Cost efficiency is always anticipated to come from automation in one way or another. Automation of <a href=_-89.html>Instagram chatbots<\/a> aids firms in realising the same. Brands may save millions of dollars by developing conversational experiences using AI and NLP-based tools for all aspects of Marketing, Sales, and Support. Automated chats and clever escalation to live agents solely for complex enquiries can considerably save all those bucks spent on <a href=_-90.html>customer service<\/a>.<\/span><\/p>\n<p><strong>4. Brands can create a 360-degree consumer journey on Instagram itself with the aid of an Instagram chatbot.<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Today, Instagram has a community of more than 1 billion users that log on each month. However, there are certain issues with the user interface. For instance, without Instagram chatbots, users are compelled to switch to another network in order to connect or make a purchase. For instance, without Instagram chatbots, users are compelled to switch to another site in order to make a purchase or contact customer service. Brands are able to create a whole 360-degree customer experience with Instagram automated chatbots. Brands can engage with their customers at every point of the customer journey, from product discovery to sales to support, and generate action-based interactions to lower drop-off rates and boost conversions. Moreover, brands should also get a relevant <a href=_-91.html>Insta logo<\/a> reflecting in the thumbnail of their profile for visual recognition during customer journey.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Conversations have the ability to transform the world, and incorporating them into the social media sphere offers businesses the chance to forge closer bonds with their clients.\u00a0<\/span><\/p>\n<h6><span class=\"ez-toc-section\" id=\"Features_of_chatbots_in_Instagram_Direct\"><\/span><strong>Features of chatbots in Instagram Direct<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h6>\n<p><span style=\"font-weight: 400;\">If you have already created chatbots, for example, in Telegram, then you will notice that there are quite a few nuances on Instagram.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The main principle for Instagram chatbots is individual communication &#8220;here and now&#8221; at the user&#8217;s request.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That is, you cannot be the first to send a message. You can only write back. These answers have 24 hours or 7 days for live answers, not automatically.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is also impossible to make a mailing to the entire audience of the chatbot. More precisely, this makes little sense, since the message will go only to those who wrote something to you within 24 hours.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The same principle applies to Facebook and WhatsApp, but there are no official ways to solve the problem with mailing lists on Instagram yet.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to the rules of Instagram, a chatbot user should be able to chat with a person. Therefore, it is good practice in messages with quick replies or buttons (when there is any choice) to add an option like &#8220;Contact Manager&#8221; and provide some kind of general menu with this option.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not all chatbot functions work in the messenger if it is opened in a computer or laptop browser. All features work correctly only in the mobile application.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Only some message formats are available. Now Instagram supports sending text messages, photos, product cards, messages with buttons (only 3 buttons per message) and quick replies, heart stickers.\u00a0<\/span><\/p>\n<h6><span class=\"ez-toc-section\" id=\"The_Bottom_Line\"><\/span><b>The Bottom Line<\/b><span class=\"ez-toc-section-end\"><\/span><\/h6>\n<p><span style=\"font-weight: 400;\">Your customer engages in messaging app conversations on a regular basis. They frequently talk online with their loved ones, family, and friends. Even business communications have moved from emails to chat services like Slack as a result of this habit change. Instagram is a platform where your users are already active and has over a billion users. Deliver exceptional experiences for your clients using <a href=_-89.html>Botsify Instagram Chatbot<\/a> to take the channel to the next level. Additionally, the experience you provide may be interactive and customized like never before.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Automated messaging technologies, or chatbots, are more helpful than ever on social media as customer-business dialogues move online. In this article, we&#8217;ll discuss what an &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=_-92.html> <span class=\"screen-reader-text\">Why You Should Use an Instagram Chatbot ?<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":40,"featured_media":5817,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"ppma_author":[208],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why You Should Use an Instagram Chatbot ? - Botsify<\/title>\n<!-- Added by HTTrack --><meta http-equiv="content-type" content="text/html;charset=utf-8" /><!-- /Added by HTTrack -->
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